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Support for Producers
Are you a producer? Find all the answers here
How we do it: Selecting our producers
How do I start selling on Todelli?
Is it free to start a shop on Todelli?
Just been approved? See our guide to getting started and selling on Todelli
How to add a new product
How should I price my products?
How can I hide and un-hide a product from my shop?
How can I put my products out of stock or back in stock?
How can I duplicate a product?
How does the order process works?
How do I cancel an order?
What happens if my customer cancels an order?
Refunds & Reimbursements
What are the packaging and delivery guidelines?
How much will I be paid and when?
What are the fees on my orders?
How do taxes (VAT) work for producers?
Guidance: Photography tips for a great looking shop & products
I need help with branding, photography & copywriting. What should I do?
Additional Articles in Support for Producers
Seller Terms and Conditions
TODELLI, LTD. SELLER TERMS & CONDITIONS Last revised on May 6, 2019 Introduction We are Todelli Ltd, a company registered in England and...
May 06, 2019