How much will I be paid and when?

How much will I be paid?

It is free to display your products on Todelli. To help operate the Todelli platform, we charge a service fee to producers when a product is sold.

The following commission and fees are charged when you sell a product on Todelli:

  • Commission, at 10% of the total product value, as set by you (excluding VAT). This is not applied to the shipping charge for the order, which is passed on to you in full in order to cover your costs.
  • VAT at the rate of 20% of the value of the commission.
  • Transaction fees, at 3%, of the total product value, to cover the third-party cost of each online transaction.

The following is an example based on a product valued at £100.00 and shipping costs of £10.00:

Transaction details Before VAT VAT After VAT
Food or drink product 100.00 - 100.00
Shipping cost as defined by you 10.00 - 10.00
10.00% commission on  Product amount only
3% transaction fee on total order amount

- 3.3


Total payments 110.00 - 110.00
Total refunds 0.00 - 0.00
Total commission

Total transaction fees

- 3.3



Balance to be paid



When will I get paid?

  • Once the order is dispatched we will wait for the product to reach the buyer and allow 4 days, in case the buyer wants to request a refund. After that, the funds will be on the way to you. Buyers are charged automatically after they complete a transaction to ensure you always get paid. 
  • Your first payout is made 7-10 days after your first successful payment is received.
  • We will be asking for the most appropriate bank account via our system in order to make a payment to you and you should be receiving an email from Todelli after marking your first order as shipped.
  • The buyer will be able to download an invoice on your behalf from the 'My orders' area. You do not need to send them an invoice and you can download a copy of that for your reference from the same area too. That's it! You don't need to do anything else.


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